Privacy Policy

Privacy Policy

Last Updated: May 5, 2026

We are committed to protecting the privacy of our clients, on-site personnel, and visitors. This Privacy Policy outlines how we collect, use, and protect your information, with a specific focus on heavy machinery telemetry and industrial operations data.

1. Information We Collect

In addition to standard business contact information, our specialized operations require the collection of technical and situational data:

  • Machinery Telemetry Data: Real-time engine hours, load weight logs, lift cycle data, GPS location of machinery, and safety system status (such as Load Moment Indicator alerts).
  • Site Documentation: Digital photos, 3D lift plans, drone surveys of the job site, and electronic signatures of site supervisors.
  • On-Site Personnel Data: Name, contact details, and certification credentials of designated signal persons, riggers, and lift directors.

2. How We Use This Data

We use the collected data to ensure safety, efficiency, and legal compliance:

  • Operational Safety & Audits: Telemetry data allows us to reconstruct events in the event of an incident or "near-miss" to improve safety training and satisfy regulatory reporting.
  • Predictive Maintenance: Monitoring load cycles and stress on crane booms allows us to predict structural wear and schedule preventive maintenance.
  • Project Management: Site photos and digital signatures are used for project verification, billing transparency, and to resolve site layout disputes.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal or operational data to third parties. We share information only under the following conditions:

  • Insurance Providers: In the event of a damage claim or for routine risk-management audits.
  • Regulatory Bodies: When legally required by bodies such as OSHA, the DOT, or local municipal authorities.
  • Subcontractors: To third-party engineering or transport teams directly involved in the planning or execution of your lift.

4. Data Security

All telemetry logs, site plans, and client records are stored on secure cloud servers using industry-standard AES-256 encryption. Access is strictly limited to authorized safety directors, project engineers, and operations managers.